Feel better, move better. Care that starts with listening.
Tell our assistant what you need. In about a minute, we’ll call you to book your new-patient consultation. No forms, no waiting.
A first visit that starts with a conversation
At Northpoint, we begin by listening: what’s bothering you, what you’d like to get back to, and what has or hasn’t helped. Then we explain your options in plain language, so you can decide what feels right, without pressure or rushing.
- First appointment
- Plan for about 30–45 minutes
- Referral
- Usually not needed; our team will confirm
- Hours
- Mon–Sat 8am–6pm · AI assistant 24/7
Chat or text. We call in about a minute. You’re booked.
Here’s exactly what happens after you reach out, from your first message to a confirmed consultation.
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About 1 minute
Chat or text us
Answer a few quick questions: only the basics, with no medical details.
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Within a minute or two
We call you right away
Our assistant calls (8am–8pm) to find a time that works for you.
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Booked
You’re booked
Confirmation by text, and a real team follow-up before your visit.
Then, at your first visit
A conversation first
We talk through your goals and what you’d like to get back to doing.
A consultation
The clinician reviews your situation with you, privately and at your pace.
Clear options
You get a plain-language explanation of your options, and you don’t have to decide on the spot.
What we help with
Five kinds of care, each explained in plain language before anything begins.
Not sure which one fits? Pick the closest. Our team sorts out the details on the call.
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Chiropractic care
Gentle, evidence-informed adjustments with a plan explained in plain language.
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Injury & sports recovery
Help getting back to activity after strains and sports injuries.
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Posture & headache care
Support for desk-related tension and posture habits.
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Massage therapy
Licensed massage to complement your care plan.
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Wellness visits
Check-ins and maintenance care to help you keep moving well.
Why patients choose us
Time to talk
Your first visit starts with a conversation, not a clipboard.
Plans in plain language
We explain what we suggest and why, so you can decide.
Privacy first
We never ask for medical details by chat or text. That stays in the room.
A real team follow-up
After the assistant books you, a person from our team confirms your visit.
What patients say
Sample patient notes for demonstration“I sent a message on my lunch break and had a call back before I’d finished my coffee. Booked for Tuesday morning.”
“They explained everything before starting. I never felt rushed.”
“I liked that the chat didn’t ask me personal health questions, only for a time that worked.”
Questions, answered
Don’t see yours? Ask the assistant. It replies instantly, any time of day. Please keep medical details for your visit.
What happens at the first visit?
A conversation about your goals, a consultation, and a clear explanation of options. No pressure.
Do you take insurance?
Coverage varies. Our team will verify your benefits and confirm any costs before your visit.
How long is the first appointment?
Plan for about 30–45 minutes.
Do I need a referral?
Usually not, but our team will confirm based on your situation.
Can I ask medical questions in the chat?
Please don’t share medical details in chat. The clinician will cover everything privately at your visit.
Is this an emergency service?
No. For emergencies, call 911.
What should I wear?
Comfortable clothes you can move in easily.
Can I reschedule?
Yes. Reply R to your text confirmation, or call or text us and the team will find a new time.
Ready for your new-patient consultation?
Start a chat and we’ll call you in about a minute.